FAQ
Working with us.
Everything you need to know before placing your first order.
What is your minimum order quantity (MOQ)?
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Our standard MOQ is 100–500 units per style and color, depending on the product category. We can sometimes accommodate lower MOQs for sampling or startup brands — please reach out to discuss.
Do you do private label and custom branding?
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Yes. We are a 100% B2B manufacturer. Every garment is produced under your brand — custom hangtags, woven labels, polybags and packaging are all included.
What is your typical lead time?
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Samples ship within 7–14 days of approved tech-pack. Bulk production typically takes 30–45 days after sample approval, depending on quantity and complexity.
What fabrics and finishes do you offer?
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Polyester, polyester-spandex, nylon, cotton, modal blends, recycled polyester (rPET), french terry, fleece, mesh, ripstop and more. Print options include sublimation, screen, DTF, heat-transfer, embroidery, applique and silicone.
Which countries do you ship to?
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We export worldwide. Major markets include the United States, United Kingdom, EU, Australia, Canada, UAE and the Gulf. Shipping is available via sea, air or courier on FOB or DDP terms.
Can you work from my tech-pack or develop from a sample?
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Both. We accept tech-packs in any standard format (Adobe Illustrator, PDF, Excel) and can also reverse-engineer from a physical reference sample.
Do you have compliance and certifications?
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Yes. Our facility is audited for social compliance. Fabrics can be sourced OEKO-TEX certified on request. Full compliance documentation is provided for EU and US imports.
How do I request a quote?
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Use the Contact page, WhatsApp us directly, or email sales@genvicapparel.com with your tech-pack or product brief. We respond to all inquiries within 24 hours.